“Thank you so much for your advice for my first purchase of willow. The lady that I spoke to on the phone before I placed the order was extremely knowledgeable and couldn’t have been more helpful. Yes the Brittany green does go black when soaked, but in the finished baskets it dries a lovely colour. I’m totally amazed at what I have made, considering I’ve only been on a one day basket course! As you can see, I am now hooked and will be back for more willow when I’ve finished this batch.”
“What a fantastic day I had yesterday! Thank you all so much. Rachel (Hutton) is an amazing tutor… her knowledge, guidance and patience was greatly appreciated. I am so pleased with my foraging basket, it is for my son who lives in Finland where foraging is a big part of his life. A great day all round and the lunch… well, delicious. Thank you Jack for the very tasty soup etc.”
“I really enjoyed myself today making my hare and just wanted you to know that the course Tutor, Jo (Sadler), was great. Lunch was brilliant and the room excellent. Thank you all very much.”
“Many thanks for follow up order of willow to weave around the bottom of my 3 metre dome – arrived safely today! Thanks to you all for a really excellent service – faultless and I have recommended you to a couple of friends who have seen the dome. Thanks again for a really excellent service – much appreciated and I’m sure we will be back in the future! “
“Excellent series! Rachel is a very precise instructor and I would so appreciate learning new skills with her at the helm!”
“Just wanted to say a very big “Thank you” for this very informative set of video tutorials. I have been playing with willow for a number of years but have picked up lots of tips and advice watching this fabulous series.”
“Great video thank you!”
“Thank you very much for the safe delivery of the beautiful willow, it is superb as always and smells so lovely as you unwrap it. “
“Many thanks to Musgrove Willows for all of their time, patience, knowledge and not to mention, gorgeous willow in 2022!”
“I have always been very happy with the material supplied by Musgrove Willows for over 30 years now. As an experienced basket maker, reliability of good willow is key to the success of willow basket making in the 21st Century. “
“Thank you for my panels, I love them! Please pass on my thanks to the weaver, I will definitely recommend Musgrove, I’m really impressed by the customer service and the panels. “
“Great firm … super family … THANK YOU Musgroves”
“Fabulous company, we couldn’t do it without you ! Xxxx”
“Musgroves are always so helpful and accommodating. Great people. Also unusual in that they supply more varieties than just black maul.”
“Love you guys! Buying from you for 20 years now. The best ever! Diawn diolch!”
“Fabulous family business and such awesome friendly enthusiastic staff too, can’t wait to visit again in the future.”
“We’re blessed in the UK to have great growers & Mussy’s have been my main supplier since day 1. Jack is continuing the Musgrove dynasty. Generations of memories tied up in the Somerset fields. Knowledge fed down from grandfather, to father, to son is priceless. “
“They are perfect. We’ll done and thank you once again.”
“The garden edging is beautiful….”
“Thank you so much for the wonderful bundle of willow you sent to us.”
“Thank you for your kind and speedy response. I really appreciate you taking the time to make sure I’m getting what I actually need, superb customer service!”
“Just to let you know, the material arrived safely and I am now going to be busy over the summer months. Have to say the two bundles of white are exceptional. “
“I just wanted to send a message thanking you for your efficient service. Goods have been delivered and delivery instructions were followed. Products look great and I am looking forward to starting work with them. Weaving is a new hobby and I am already hooked so no doubt I will be returning for more willow again.”
“Thank you we are delighted with our fence”
“(Vegan tallow) This is a great product and I’m really pleased with it. It really helps the bodkin ease in when staking up. Thank you for supplying it. I definitely recommend it.”
“Just a quick note to let you know that our panels have now been delivered by Tuffnells, all intact and BEAUTIFUL we love them. Thanks for everything”
“I just wanted to say thank you for the efficient delivery of the willow to the two venues. The quality of the willow was excellent and was perfect for the projects we were doing. The willow arrived in pristine condition with no damage. “
“I wanted to thank you so much for all of your help with our project. I worked with Year 3 pupils (age 7/8) to create this giant Owl sculpture, which now has pride of place in the children’s playground. All using Musgrove willow!! The children love it! Thanks again for your help and amazing customer service!!”
“Everything has arrived super quickly and was very well packaged. The living willow is in beautiful condition and I have been told it is well sorted. This was my first order and I expect I will be ordering more next season.”
“Great kit with everything you need for a lovely Fedge. Great service and speedy delivery. The kit arrived promptly, all labelled so that the verticals, banding and lattice can easily be identified. Plenty of flexi tie and we also had leftovers at the end.”
“FANTASTIC service and your product is amazing. It is so nice to do business with a company who cares about providing an excellent service. THANK YOU ! “
“Fabulous customer service, as ever, while collecting my order today in person. Well worth the drive.”
“I’d just like to say how fantastic the willow dome kit is.”
“Amazing stuff – no horrible smell, no chewed basket tops (thanks to my dog liking beef tallow too much!) and it works really well. Love the addition of the fleece it stops the tallow from being clumpy, lasts for ages”
“Thank you so much for my lovely withies. The coloured ones are amazing!! My delivery was a day early too so I am really pleased. Thank you so much, you are all doing a wonderful job so we can make lovely lanterns. Kindest wishes”
“Lovely willow, arrived next day, was kept informed all the way every single stem was perfect well packaged as well. “
“My order arrived this week but it took me a couple of days to unload. I am delighted with how it was all packaged and realise what a lot of work went into the preparation for dispatch. The crate really did ensured that the willow was not damaged in transit. A very big thank you to you and your company for your meticulousness with everything. Best wishes to you all. “
“Thank you for the speedy delivery of the willow I ordered only 2 days ago. I am always delighted with your service and products.”
“The willow arrived safe & sound and I am delighted with it! The quality of grading is really brilliant. Thank you so much.”
“I’ve been meaning to write for some time to thank you for the willow kit and send you a photo of my construction taken in June. As you can see it is doing very nicely indeed. “
“Thank you for all of your help and generosity. The tips and exceptional customer service were unlike anything we had ever experienced. We truly appreciate the friendliness in your family business and the opportunity to have a go at a new hobby in these unprecedented times.”
“My willows arrived last Monday or Tuesday, wasn’t expecting them so soon but had the space ready! Thank you so much, they look really good and came in perfect condition due to the great box they were in. My husband loves the box! Thanks again for getting my order out so efficiently, I’m delighted with them. “
“I wanted to say thank you for sending my willow and tools so quickly. I am really impressed particularly at a difficult time for businesses. I am looking forward to more making and soaking from tomorrow now! “
“Very happy with my purchase – wet strength tissue paper for craft purposes – a very reasonable price, delivered very quickly. Thank you for your excellent service. “
“On behalf of all my colleagues at Somerset NHS Foundation Trust, I would like to take this opportunity to thank you for your generous donation of an extraordinarily beautiful wicker rainbow.”
“Just wanted to let you know that we are very pleased with the willow ribbon fence panels. Fast turn- around, great delivery guy, easy to erect by two ancient old codgers in their 60s and 70s, great quality. Looks fantastic. Had lots of positive comments from passersby. Many thanks. “
“The panel arrived this morning and I am very pleased with the quality and also the efforts under these difficult times that you managed to create a slot for just one panel section. Thank you. “
“I would just like to say a few words of how much we appreciate your work & professional service which we received from you over the last few week. As you can see you delivered our fence & gate in time for our 23rd anniversary which was yesterday… we love it. “
“I am extremely delighted with the willow hurdles. They have been beautifully made and packed. The delivery driver was also impressed and said they were the best he had delivered. Thank you. “
“Just to let you know that the replacement items arrived this morning. This is really impressive service and I’d like to thank you very much. “
“Thank you so much for your time and consideration at this busy time for Musgrove Willows. I wish dealing with companies could be this easy and painless all the time. Once again thank you. “
“Fantastic product.”
“Thank you. My garden edging arrived today and looks great in the garden holding back the garden perennials. Very happy with my purchase.”
“Just wanted to say my willow garden edging is now in place and I love it, beautiful. And it’s also doing quite a good job of keeping my dog off the flower beds! “
“I received my order of willow lawn edging very quickly last week, and its stunning! Thank you so much.”
“I just wanted to let you know how fabulous my willow framed fencing looks and that I am really pleased with your product, it just enhances my garden. Many thanks. “
“Fab local willow made just the right size to hide an ugly gabion in my garden. Perfect and really blends in with the garden as a natural feature. I love it!”
“I just wanted to say thank you my fencing arrived today and it’s just fantastic thank you. Best Regards. “
“The hurdles have arrived safely – excellent packaging and no damage. Over the years I have purchased hurdles from various sources but yours are by far the best – strength, appearance and degree of craftsmanship. Thank you very much. “
“VERY pleased with willow fencing and excited about making a feature in my very small garden. Many thanks. Worth the wait. “
“Your beautiful willow panels arrived safely today. Thank you so much. They’re fab and we’re absolutely delighted. We’ll be back (and won’t hesitate to recommend you to everyone we know!). “
“I thought I would just let all of you at Musgrove know that the panels you made and shipped to Edinburgh are all installed and we are delighted with them.”
“Ordered two bespoke willow panels that arrived safely yesterday. They look and smell gorgeous despite their long journey from the south west to the north east! They really are a lovely feature. Won’t be buying ordinary fence panels ever again!”
“Great kit! Found this after looking for something to add height and block off a corner of the garden that gets run over regularly. “
“Thank you for our willow dome kit. The children have had a wonderful time making it. The quality of the willow is great. Thank you.”
“I wanted to say thank you for your willow. It arrived promptly and in fabulous condition. We have had great fun making our first ever willow arch which is looking in good shape and very healthy. Thanks again “
